At Mamá Maestra Spanish Enrichment Education, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you share. We encourage you to read it carefully to understand how we work and handle your data. If you have any questions, please ask us before using our services.
1. How We Identify You
When you get in touch with us, whether by signing up for our classes, visiting our website, or calling or emailing us, we may collect information that identifies you personally. This might include details like your name, email address, phone number, or other relevant information that helps us provide you with our services.
2. Why You Should Read This Policy
Understanding how we collect, use, and protect your personal information is essential. By reading this Privacy Policy, you’ll know exactly what data we collect, why we collect it, and how we work to keep it secure.
3. When Do We Collect Your Information?
We collect information from you when:
- You register for our classes or services
- You subscribe to our newsletter
- You fill out forms on our website
- You can contact us directly with questions
4. How Do We Use Your Information?
We use the information we collect to:
- Provide and improve our services to you
- Communicate with you about your classes, updates, and offers
- Tailor your experience on our website and with our services
- Improve customer service by responding to your queries
5. Do We Use Cookies?
Yes, we use cookies to improve your experience on our website. Cookies help us understand how you use our site, which allows us to improve your experience. If you prefer, you can choose to disable cookies through your browser settings.
6. Third-Party Disclosures
We do not sell, trade, or transfer any of the personal information to outside parties. However, at time we might share your data with trusted third parties. They can include parties who help us operate our website, conduct our business, or service your needs if these parties agree to keep your information confidential.
7. Third-Party Links
Sometimes, our website may include links to other sites. These third-party websites have privacy policies; we are not responsible for their content or practices. However, we aim to protect our site and appreciate feedback about these linked sites.
8. Google and Google AdSense
We may use Google AdSense to display ads on our website. As a third-party vendor, Google uses cookies to serve ads based on how often you visit our website and other sites on the browser. If you prefer, you can opt out of personalized ads by visiting Google’s Ad Settings.
9. Children’s Online Privacy Protection Act (COPPA)
We comply with COPPA, which means we do not collect personal information from children under 13 without parental consent. Our focus is to ensure that children’s privacy is protected.
10. Fair Information Practices
If there is any data breach, we will notify you via email within 7 business days as part of our commitment to Fair Information Practices. This ensures transparency and trust in our dealings with your data.
11. CAN-SPAM Act
We comply with the CAN-SPAM Act, which means we allow you to unsubscribe from future emails at the bottom of each communication. If you decide you no longer want to receive emails from us, simply follow the instructions at the bottom of the email, and we’ll remove you from our mailing list.
12. How We Collect and Use Your Data
When you share personal information with us, here’s what we may collect and why:
- Customer Data: This includes your name, contact details, and history with us, which helps us manage your account and provide our services to you.
- User Data: This information about how you use our website helps us improve your experience and tailor our offerings to your needs.
- Technical Data: This includes details like your IP address, browser type, and device information, which help us ensure the security and performance of our website.
- Marketing Data: This includes your preferences and communication history, which help us send you relevant offers and updates that match your interests.
- Sensitive Data: We might collect sensitive data (e.g., health-related information) if necessary for our services, and only with your explicit consent.
13. Disclosure of Your Data
We may share your data with third parties in the following situations:
- When it’s necessary to deliver our services (e.g., payment processing)
- When required by law or to protect our legal rights
- With your consent, where applicable
14. Security of Your Data
We take your data security seriously and use various strict measures to protect your information from unauthorized access, use, or disclosure. While no system can guarantee complete security, we strive to use the best practices to keep your data safe.
15. Your Legal Rights
You have rights regarding your data. You can ask access to your data, correct any inaccuracies, or ask for its deletion. You also have the right to object to or restrict how we process your data. If you have concerns about your data or how it’s used, please contact us.
16. Cookies
Cookies are small files that websites or service providers place on your computer’s hard drive through your web browser (if you allow). You can choose to disable the cookies in your web browser settings but note that doing so may affect some features of our site.
17. How to Contact Us
If you have any questions about this privacy policy, need to update your personal information, or have concerns about how we handle your data, please reach out to us at:
Mamá Maestra Spanish Enrichment Education